Parts&After Market Manager

Job Description Summary
Develop customer relationships and an effective sales team to execute the sales strategy, identify and follow-up sales opportunities, meet required revenue targets, drive profitable results and gain market share.

Work Location:
Mwanza, Tanzania

Work Scheduled
Weekly Hours – 45

Role Description
Key performance areas
Know and understand customers business (revenue base, geographical area, sales potential, business cycle and decision makers)
Know and understand market challenges and competitor presence
Provide significant input into strategic plans for the continued expansion of revenue within the area and in the region
Work with Product Specialists, PSSR, CSC on customer strategies that will affect the revenue and business profitability of the business
Recruit, mentor, motivate, train, evaluate, lead and coach sales team members (Where appropriate) to accomplish the goals and objectives
Prospecting, developing, and expanding new business
Assist CSC/PSSR with project proposal preparation
Grow and retain existing accounts by presenting new solutions and services to clients
Review competitors’ offering and price and determine strategies to improve market penetration

Key Performance Indicators
Invoice vs budget/forecast
Product mix/focus
E-business sales growth
Inventory performance
Order fill rate
NPS (Net Promoter Score) – per account

Candidate profile
Degree in Engineering (Mechanical/Electrical) or Business Management
Commercial or Business qualification
5 years’ experience in Sales Management
Extensive experience in managing customer relationship
Well-developed understanding of customer and market dynamics and requirements
Computer literate with proven computer skills.
Strong technical background across engineering disciplines.
Fitness for underground and surface mines (Silicosis Certification).
Project Management skills.
Account management experience.
Valid driver’s license.

Competencies
Resilient
Self-Aware
Articulate
Passionate